By Susan Berkley Breaking bad news to customers is not an easy task. However, when the time comes, it must be done with empathy and professionalism. Here are five strategies for delivering the message with compassion: Tell the truth. People tend to fear what they do not understand. Put the situation into perspective for your
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by Jim Rohn How dramatically we can change our results is largely a function of imagination. In 1960, it was a technological impossibility for man to travel into outer space. Within ten years, however, the first man stepped out onto the surface of the moon. The miraculous process of converting the dream into reality began
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Your USP answers the question “Why should I, your prospect, do business with you verses any and every other option available to me in your category.” Your USP usually is about one of more of the following 5 things: 1. Price 2. Product – A product that is different than anyone else. 3. Process –
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  Can’t see the player? Click this link to view the webinar: http://vimeo.com/22871289 As coaches, speakers, consultants, and other solo-professionals, we have to come to the realization that “sales” is not a 4-letter word (duh! it’s 5, right?).  Without a sale there is no income, and without income there’s no business.  So… like it or
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By Steve Farber I’ve never met anyone who said they left a company because they were recognized too much, and, I would guess, neither have you. We crave for others to notice our work, appreciate our accomplishments and recognize our contributions.  Leaders make a practice of doing just that. The most impressive leaders-the Extreme Leaders-go
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by Jim Rohn (excerpted from The Challenge to Succeed CD series) People often ask me how I became successful in that six-year period of time while many of the people I knew did not. The answer is simple: The things I found to be easy to do, they found to be easy not to do.
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Improve Your Sales Skills through Better understanding your Sales style and your prospects’ and clients’ buying styles! Join Relationship Development Coach and Certified DiSC Behavioral Consultant E.G.Sebastian for a FREE Teleclass and Learn to connect more effectively with your prospects and clients!     From: E.G. Sebastian   Re: Teleclass – How to Understand your Sales Style, the
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by Jim Rohn Engaging in genuine discipline requires that you develop the ability to take action. You don’t need to be hasty if it isn’t required, but you don’t want to lose much time either. Here’s the time to act: when the idea is hot and the emotion is strong. Let’s say you would like
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by Jim Rohn (excerpted from Chicken Soup for the Entrepreneur’s Soul) Wouldn’t it be wonderful to be motivated to achievement by such a lofty goal as benevolence? I must confess, however, that in the early years of my struggle to succeed, my motivation was a lot more down-to-earth. My reason for succeeding was more basic.
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Thank you for attending the the 1st part of “How to Run Your Coachin Like a Real Business” teleclass! Below you’ll find the recording of the session and the links to the bonuses promised. Here’s what we covered in the 1st part of this series: – E.G.’s journey to becoming a successful coach & speaker
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